Privacy Policy

Effective Date: 12/26/2024

Last Updated: 12/26/2024

Volt Electric LLC ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect the information you provide when you engage with us, including through text messaging.

1. Information We Collect

We may collect the following information:
- Name
- Phone number
- Email address
- Physical address

This information is collected via forms and text messaging for internal customer service purposes.

2. How We Use Your Information

The information collected is used exclusively for:
- Communicating with you regarding our services.
- Managing appointments and service requests.
- Internal record-keeping and customer support.

3. Consent for Text Messaging

By providing your phone number and opting into our services, you consent to receive text messages from Volt Electric LLC. Consent is collected via a form during the service request process.

If you wish to stop receiving text messages, you can reply "STOP" to any message. Upon doing so, you will no longer receive text communications from us.

4. Third-Party Involvement

We use **RingCentral** to process text messages and **ServiceM8** for managing service appointments. These third-party platforms are GDPR and/or CCPA compliant. Your information is securely stored on these platforms and will not be shared with any other third parties.

5. Data Storage and Security

All collected data is stored securely on cloud-based platforms, including:
- RingCentral
- ServiceM8
- Google Drive

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Sharing Your Information

We do not share, sell, or distribute your personal information to any third parties for marketing or any other purposes.

7. Your Rights

You have the right to:
- Opt out of receiving text messages at any time by replying "STOP."
- Request access to the personal information we have collected about you.
- Contact us with any questions or concerns regarding your privacy.

8. Legal Compliance

Volt Electric LLC complies with all applicable privacy laws and regulations, including GDPR and CCPA where applicable.

9. Contact Information

For any privacy-related inquiries, please contact us at:
**Email:** contact@voltwiring.com
**Phone:** 862-263-0073